Frequently Asked Questions

Simply browse our collection, add items to your cart, and proceed to checkout. You can pay securely using credit/debit cards, UPI, or net banking.

We accept all major credit and debit cards, UPI, net banking, and digital wallets for a seamless checkout experience.

Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately for assistance.

Yes, we use industry-standard encryption and secure payment gateways to protect your information.

We offer free shipping on all orders above ₹1,000. For orders below this amount, a nominal shipping fee of ₹99 applies.

Delivery typically takes 5-7 business days within India. Metro cities may receive orders within 3-5 days.

Currently, we ship only within India. International shipping will be available soon.

Once your order is shipped, you'll receive a tracking link via email and SMS to monitor your delivery status.

We offer a 7-day return policy from the date of delivery. Items must be unused, in original packaging, with all tags intact.

Contact our customer support team with your order details. We'll guide you through the return process and arrange pickup.

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Yes, exchanges are available subject to product availability. Please contact our support team for assistance.

Keep your jewellery away from water, perfumes, and chemicals. Store in a dry place, preferably in the original packaging or a soft pouch.

We recommend removing jewellery before bathing, swimming, or exercising to maintain its shine and longevity.

Gently wipe with a soft, dry cloth after each use. Avoid harsh chemicals or abrasive materials.

With proper care, our high-quality plating can last for years. Avoid exposure to moisture and chemicals for best results.

Most of our products are nickel-free and suitable for sensitive skin. Please check individual product descriptions for specific details.

We use high-quality brass, copper, and alloy metals with premium gold, silver, or rose gold plating, along with semi-precious stones and crystals.

Currently, we don't offer customization. However, we regularly update our collection with new designs.

We strive to display accurate images. However, slight variations in color may occur due to screen settings and lighting.

You can reach us via email or WhatsApp. Our team is available Monday to Saturday, 10 AM to 6 PM IST.

We are currently an online-only brand. This allows us to offer you the best prices and widest selection.

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Yes, we offer complimentary elegant gift packaging. Select the gift wrap option at checkout.